Thoughtful technology support
Professional remote and local support for individuals and small businesses—without confusing explanations, surprise scope, or unnecessary upsells.
One-time help and ongoing monthly support available.
Support that meets you
Remote or local. Clear and practical.
The founder promise
01
Plain-English guidance
You will understand what happened and what comes next.
02
Respect for your time
Support stays focused on the problem you need solved.
03
Practical recommendations
Advice is based on your needs—not a sales quota.
Everyday technology, made manageable
Complete troubleshooting
Get focused help diagnosing Windows issues, software errors, Wi-Fi drops, email problems, account access, and devices that simply refuse to cooperate.
Setup done properly
New computers, peripherals, applications, email, and Microsoft 365 configured so everything works together from day one.
A safer digital baseline
Practical help with updates, passwords, account protection, backups, and basic computer security—explained without alarmism.
Need something not listed?
Describe the issue when you book. If it is outside scope, you will be told upfront.
Flexible support
Final rates depend on the issue and whether support is remote or local. Scope and pricing are confirmed before work begins.
One-time session
Ideal for troubleshooting, setup, account issues, or a technology checkup.
Monthly support plan
A practical fit for small businesses and individuals who want ongoing help and continuity.
Ready when technology is not
Share the device, problem, and whether you prefer remote or local support. KT Jones Tech Solutions will help you identify the right next step.